Please note that this Community Forum is meant for financial institutions-related discussions. Also, I believe this has already been taken care of and you have paid the invoice.
Dear all,
We submitted our SBTi commitment in June 2024, and have not heard back from the team, we have contacted them about several times through different emails but no response back.
Has anyone experienced this and know any email to contact?
Thanks in advance for all your help and support and looking forward to hearing back from you,
Best regards,
Sarah Zhu
Hi Sarah, what is the name of the organization that submitted the commitment?
Hi Howard,
Thank you for your reply, we just got reply from the commitment team!
Thanks again for reading this message!
Best regards,
Sarah
Hi All,
We are an SME and have submitted our SBTi commitment through the SMEs target validation route on June 20 2024. We received a response from smes@sciencebasedtargets.org on 10 July and replied with some further questions.
Know that this forum is for FI’s which we are not however we have sent multiple follow up emails with no response and unsure what other method of communication we can use.
We have not received a target validation decision letter.
Would greatly appreciate if you could help to assist on this as we have several large customers who are pending our listing on the SBTi database and would like to move the process along. Understand from your FAQ that the process from submission to publication would take approximately 60 days so would like to know if we are on target for this.
Our company name is: The Freedom Range Co Pte Ltd
Thanks again for all your help with this.
Best Regards/Adrian
Hi Adrian, I’ve flagged this but please note that @smes are currently in a backlog unfortunately and they are working through any and all overdue tickets. Thanks for bearing with this.
Hi Howard,
Thanks so much for your help with this. The SME team have reached out to me. Will follow up with them from here.
Best Regards/Adrian